To improve your shopping experience with us and fulfil your orders, we ask you to give us some important information. We protect our customers' privacy and make every effort to prevent the misuse of any information since we recognise and prioritise the importance of user privacy. The terms "we", "our", "us", and "Sertaindia.com", while the terms "you", "your", and "customer" refer to the user or viewer of the website.
Collection and Use of Information
We request to submit information such as your name, address, postal code, gender, e-mail address, contact number, payment details, credit card details, and so on when you register or order from Sertaindia.com. We may also collect information about your visits to our website, including the number of times you visited and the services you utilised on our website.
Your information is used to personalise your shopping experience, process transactions, deliver orders, process payments, and communicate with you about your order. We use your phone number and email address to notify you of the status of your transaction, send you information and promotional codes, and notify you of any special deals, improvements, or new services.
This information is also used by Serta India’s employees and members who are involved in the transaction's completion. Aside from personal information, we may collect browsing data from the user, such as IP address, operating system, browser type, length of visit, and date and time of access. We utilise this information for diagnostic purposes, allowing us to detect fraudulent use and protect your device from fraud.
Securing the Information
SertaIndia.com uses a variety of security measures to ensure that the user's information is secure and not misused or disclosed to a third party. SertaIndia.com does not sell, rent, transfer, or exchange personal information.
We collect personal information via a secure server, and credit card information is obtained via encryption technology, which prevents hackers from decrypting the data.
Disclosure of Personal Information to others/ exceptional disclosure
We also collect your information to determine your preferences and choices for third-party products and services. We will only disclose your personal information to a third party if you have consented (by indicating your readiness to receive information about a third party's product). We also share your information with companies that perform services on our behalf, such as web servers, customer service, payment processing, and marketing services, and these companies will not disclose your information to any third party.
If a third party acquires all or a portion of our business, whether through a merger, acquisition, or other methods, the user information will be disclosed to that third party. Aside from that, we may disclose the information if we believe in good faith that it is essential for safeguarding our rights, protecting the security and integrity of the nation, protecting our user interests or rights, or complying with legal procedures.
Links to third-party websites (websites operated by companies other than Sertaindia.com) may appear on Sertaindia.com. We have no control over third-party websites, which are governed by their own privacy rules.
Customers who browse the third-party website do so at their own risk and should read their respective privacy policies. We do not accept responsibility for any errors or omissions in the linked website.
Accessing, correcting and deleting the information
At any time, the consumer can access and change their personal information stored on SertaIndia.com. Customers can also erase any saved information if they believe it is no longer secure on the website.
Posting of information in public areas
The content submitted by users in public parts of Sertaindia.com, such as the chat box, comment box, or online forums, is free for anyone to access, and we have no control over it and will not be held liable for any third party's use of such information.
We employ cookies to track user behaviour in order to save your personal information and preferences each time you visit the website, making it faster and easier to use. Cookies may also be used to save your password for online access so that you can be automatically directed to your account on the website. Cookies do not contain viruses or malware and do not infect the host machine with malware. However, cookie use is voluntary, and the user has the option to accept or reject cookies.
Users can also configure their browsers to refuse all or certain cookies. Accepting cookies is not essential in order to use Sertaindia.com; nevertheless, refusing cookies may prevent you from accessing certain aspects of the website, limiting your usage of the site.
A web beacon, also known as a pixel tag or web bug, is a transparent graphic image used in conjunction with cookies to track website visitors' actions. The web page contains a web beacon, which enables us to track the number of visits to the website in order to deliver co-branded services.
These web beacons capture just the page on which they are present, the cookie number, the time and date of the page view, and no personal information. If cookies were not utilised, web beacons would be denied automatically. The web beacon on Sertaindia.com may not be used by other parties.
By using sertaIndia.com and providing your information, you agree to our privacy policies and allow us permission to use your information in line with the sertaIndia.com privacy policies.